Refund Policy

Last updated: 11 October 2026 · Contact: [email protected]

Free tier

The Free plan costs nothing; there is nothing to refund.

Paid plans

Paid subscriptions are billed monthly in advance by Paddle (merchant of record). We offer a refund of the most recent month's charge when:

• you cancel within 14 days of a charge and have used little or none of that month's included checks; or
• the Service was materially unavailable or defective and we could not resolve it.

Because plans include a quota that is consumed on use, charges for months where the included checks were substantially used are generally non-refundable. Undelivered overage is refunded.

How to request

Email [email protected] from your account address with the charge reference. We aim to answer within 2 business days and to process approved refunds within 5 business days, back to the original payment method via Paddle.

Cancellations

Cancelling stops future billing; it does not automatically refund the current period. Access continues to the end of the paid period.